Artificial intelligence (AI) hiring tools have revolutionized resume screening, and large language models (LLMs) have the potential to do the same. However, given the biases which are embedded within LLMs, it is unclear whether they can be used in this scenario without disadvantaging groups based on their protected attributes. In this work, we investigate the possibilities of using LLMs in a resume screening setting via a document retrieval framework that simulates job candidate selection. Using that framework, we then perform a resume audit study to determine whether a selection of Massive Text Embedding (MTE) models are biased in resume screening scenarios. We simulate this for nine occupations, using a collection of over 500 publicly available resumes and 500 job descriptions. We find that the MTEs are biased, significantly favoring White-associated names in 85.1\% of cases and female-associated names in only 11.1\% of cases, with a minority of cases showing no statistically significant differences. Further analyses show that Black males are disadvantaged in up to 100\% of cases, replicating real-world patterns of bias in employment settings, and validate three hypotheses of intersectionality. We also find an impact of document length as well as the corpus frequency of names in the selection of resumes. These findings have implications for widely used AI tools that are automating employment, fairness, and tech policy.

Social science research has shown that candidates with names indicative of certain races or genders often face discrimination in employment practices. Similarly, Large Language Models (LLMs) have demonstrated racial and gender biases in various applications. In this study, we utilize GPT-3.5-Turbo and Llama 3-70B-Instruct to simulate hiring decisions and salary recommendations for candidates with 320 first names that strongly signal their race and gender, across over 750,000 prompts. Our empirical results indicate a preference among these models for hiring candidates with White female-sounding names over other demographic groups across 40 occupations. Additionally, even among candidates with identical qualifications, salary recommendations vary by as much as 5% between different subgroups. A comparison with real-world labor data reveals inconsistent alignment with U.S. labor market characteristics, underscoring the necessity of risk investigation of LLM-powered systems.

Washington: Artificial Intelligence systems can acquire our cultural, racial or gender biases when trained with ordinary human language available online, scientists including one of Indian origin have found. In debates over the future of artificial intelligence, many experts think of the new systems as coldly logical and objectively rational. However, researchers have demonstrated how machines can be reflections of us, their creators, in potentially problematic ways. Common machine learning programs, when trained with ordinary human language available online, can acquire cultural biases embedded in the patterns of wording, researchers found. These biases range from the morally neutral, like a preference for flowers over insects, to the objectionable views of race and gender.

In debates over the future of artificial intelligence, many experts think of the new systems as coldly logical and objectively rational. But in a new study, researchers have demonstrated how machines can be reflections of us, their creators, in potentially problematic ways. Common machine learning programs, when trained with ordinary human language available online, can acquire cultural biases embedded in the patterns of wording, the researchers found. These biases range from the morally neutral, like a preference for flowers over insects, to the objectionable views of race and gender. Identifying and addressing possible bias in machine learning will be critically important as we increasingly turn to computers for processing the natural language humans use to communicate, for instance in doing online text searches, image categorization and automated translations.

In debates over the future of artificial intelligence, many experts think of the new systems as coldly logical and objectively rational. But in a new study, researchers have demonstrated how machines can be reflections of us, their creators, in potentially problematic ways. Common machine learning programs, when trained with ordinary human language available online, can acquire cultural biases embedded in the patterns of wording, the researchers found. These biases range from the morally neutral, like a preference for flowers over insects, to the objectionable views of race and gender. Identifying and addressing possible bias in machine learning will be critically important as we increasingly turn to computers for processing the natural language humans use to communicate, for instance in doing online text searches, image categorization and automated translations.